We offer a wide range of bags including handbags, backpacks, travel bags, laptop bags, sling bags, and wallets — designed for both men and women.
Our leather collections are crafted from high-quality genuine leather. Each product page clearly mentions the material used for it.
You’ll find detailed product specifications — including size, material, and capacity — listed under each product description.
Yes, you can place an order as a guest. However, creating an account helps you track orders, view past purchases, and enjoy faster checkouts.
We offer free shipping on all prepaid orders above AED 1000. For orders below that amount, a small shipping fee may apply based on your location.
Orders are usually delivered within 3–7 business days, depending on your location. You’ll receive tracking details once your order ships
Mainly, we are delivering in UAE. Delivering to countries like Europe and USA extra shipping cost will be applied.
We accept all major credit/debit cards, Maison Rahisi payment link, Net Banking, and BNPL(by Tamara).
Yes. If you receive a defective or incorrect product, you can request a return or exchange within 7 days of delivery. Please ensure the product is unused and in its original packaging.
Simply go to the My Orders section, select your order, and click on “Request Return.” Our team will contact you within 24–48 hours for pickup and processing.
Avoid overloading your bag. For leather bags, use a dry cloth for cleaning and keep them away from direct sunlight and moisture. For fabric bags, gentle hand-washing is recommended.
Yes, most of our bags come with a 6-month manufacturing warranty. Details are mentioned on each product page.
You can reach us via email at info@maisonrahisi.com or WhatsApp at +971-561364306. Our support team is available Monday–Saturday, 10 AM–6 PM.
Yes, once your order is shipped, you’ll receive a tracking ID via email and SMS. You can also track it from your account dashboard.
